Frequently Asked Questions

How do I choose the right bracelet for me?

Pick by intention — Money & Prosperity, Protection, Love, Healing or Chakra Balance. Each product page explains the gemstones and their benefits so you can choose what resonates with you.

Are your gemstones genuine and natural?

Yes. Every RATNAMM bracelet is made with authentic, natural gemstones, hand-strung and energised with positive intention before it reaches you.

How should I cleanse and care for my bracelet?

Keep it away from harsh chemicals, perfumes and water where possible. You can cleanse the stones under moonlight or with sage/incense smoke to refresh their energy.

What is the right way to wear a spiritual bracelet?

Most people wear it on the left wrist to receive energy and on the right to project it. Wear it daily and set a clear intention for best results.

How long does delivery take?

Orders are usually dispatched within 1–2 business days and delivered within 4–7 business days across India, depending on your location.

Do you offer free shipping?

Yes — we offer free shipping on all orders above ₹999. Standard shipping charges apply below that.

What is your return / refund policy?

If you are not satisfied, you may request a return within 7 days of delivery, provided the item is unused and in its original packaging. See our Refund Policy page for details.

Can I use a discount / redeem code?

Absolutely. Enter your redeem code at checkout and the discount is applied instantly to your order total. Personal codes appear in your Account page.

How do I track my order?

Once your order ships you will receive tracking details. You can also view all your orders and their status any time from your Account page.

How can I contact RATNAMM for support?

Reach us through the Contact Us page, email us at care@ratnamm.com, or tap the WhatsApp button for quick help.